Shipping
We ship anywhere in the continental USA*, via USPS, UPS or FedEx. Once your order is shipped, you will receive an email with your tracking information.
Shipping Times
| Standard | Two-Day Shipping | Next Day Shipping | |
| Processing | 24-48 hours | 12-24 hours | 12-24 hours |
| Shipping | 4-5 business days | 2 business days | 1 business day |
If you have a time sensitive order, please use one of our faster delivery options. However, please note Mindspace cannot be held responsible for unforeseen circumstances that lead to shipment delays. These include, but are not limited to, delays caused by weather conditions, or late shipments due to mechanical delays by the carrier.
*Please note: We cannot ship to P.O. Boxes or Military APOs . Additionally, if you live in a non-contiguous U.S. state or territory—in Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands—additional fees or shipping restrictions may apply.
Returns
Your satisfaction is our #1 priority. If for any reason you are dissatisfied, you can return your item for a full refund within 30 days of delivery date.
Please note: All items must be returned in their original packaging, unused, and in new condition with tags and labels attached. Return credits are issued once the item is received and inspected by the return department.
To return an item, please email returns@mindspaceny.com to request a Return Merchandise Authorization Number (RMA). Be sure to include your order number in your email so we can quickly locate your purchase.
Please allow up to 5 business days from returned shipment for your return to arrive at our Returns Department. Your return will be processed within 1-2 business days of receipt. After your return has been processed, provided that the item returned is in its original condition, you will be refunded using the same form of payment original payment was made. For example, if you paid by credit card, the money will be returned to the same card.
Returns should be mailed to:
Mindspace Inc
Returns Department
544 Park Ave Suite B-04
Brooklyn, NY 11205
What if my order arrives damaged or missing parts?
We package all of our products with care so they arrive at your doorstep safe and secure. If an item does arrive damaged or missing parts, please email hello@mindspaceny.com as soon as possible so we can send you out a replacement product or parts.
Privacy Policy
Your privacy is very important to us. Our customers are at the heart of everything we do, and we strive to ensure your experience with Mindspace is one you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect the privacy of the personal information you provide to us. The information posted below is designed to inform you of what information we collect, why we collect such information, how we use the information we collect, and the choices we offer – including how to access and update information. Any reference to our “Site” includes our Mindspace website, mobile applications and other software, and any reference to our “Services” includes our Site, customer service phone line and other shopping or product services offered by Mindspace. This Privacy Policy is incorporated into our Terms or service if you have questions or concerns regarding this Privacy Policy please email us at hello@mindspaceny.com
Collection of Information
Information You Provide. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us. This includes personal information provided to us through any means, including, without limitation, through our Site, via e-mail, over the telephone, and through a social media service (for example Facebook, Twitter, Pinterest). You can choose not to provide certain information, but then you might not be able to purchase products or take advantage of many of our promotions, features or services. In addition, we may collect information about your purchases, billing address, shipping address, and credit card information. The information we collect about you may be stored and used in the ways described in this Privacy Policy.